DECENCIA
DECENCIA Tsutsumu Lotion Serum E Refill, 115ml
DECENCIA Tsutsumu Lotion Serum E Refill, 115ml
@cosme rating: 5.5/7.0
A lotion serum that gently blends into the skin and fills it with moisture
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Despite its thick texture, it penetrates instantly*1 and blends gently into the skin. Focusing on the moisture-retaining function within the stratum corneum, it contains an "amino complex*2" containing five amino acids that are often lacking in the skin. It leaves skin brimming with moisture. *1 Up to the stratum corneum*2 Arginine, serine, alanine, glycine, lysine HCl (moisturizing ingredients) *This product is a refill, so no bottle is included.
Ingredients
How to use
1. Take 1-2 pumps and gently apply to your entire face, then wrap your hands around it for about 3 seconds. 2. Take another 1/2-1 pump and carefully apply it to areas where dryness is a concern.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
It was a thick lotion. I think it suits my sensitive skin and is good for winter. However, it's the type of texture I would avoid in summer.
It has a thick, gel-like texture that's easy to work with. I warm it up in my palm before applying it to my face, but the gel-like texture remains. The recommended amount is 1-2 pumps, but I can cover my entire face with just one pump. It doesn't sting my skin when I apply it, and it blends in smoothly. There's also little stickiness after application, making it comfortable. It's probably fragrance-free. It was a good purchase. I think I'll buy it again.
When I bought the Tsutsumu Cream on Beauty Day last year, it came with a 20ml size, and I liked how it felt when I used it, so I bought the full size. The product itself is a push-type product, and the container is simple and easy to use. It has a thick gel-like consistency that spreads easily without stickiness, and I love how gentle it feels when I use it up. I'd like to buy it again when I run out.
It's very convenient that you can get the amount you need for one use with just one pump. The moisturizing power is decent, so I have no complaints.
It has a gel-like texture. I have dry skin, and one pump is enough to provide ample moisturizing power. Especially in autumn and winter, I have to apply multiple layers of lotion, which can be quite dry, but this tsutsumu lotion serum adheres tightly to the skin, moisturizing it perfectly, so I never feel like I'm lacking anything. Another great thing about it is that it's designed for sensitive skin, so it doesn't sting or irritate. I was able to use it without worrying about irritation, even when my skin was sensitive or itchy. I highly recommend having one on hand, as it's reassuring.