Softymo
Softymo Clear Pro Cleansing Balm CICA Black Hot, 90g
Softymo Clear Pro Cleansing Balm CICA Black Hot, 90g
Rated 4.8 out of 7.0 by Japan's largest beauty community.
A new cleansing balm that moisturizes your skin every time you wash it off.
✓ 100% authentic. Direct from brand or official stores only
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Track your order via your national carrier (USPS / Royal Mail)
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What it is
A new cleansing balm that moisturizes your skin every time you remove makeup. Contains CICA, charcoal, and zeolite. CICA Black Balm Hot uses warming technology to remove dark spots and hardened keratin plugs, leaving your skin feeling refreshed and smooth.
Ingredients
Zeolite, cetyl ethylhexanoate, triethylhexanoin, propylene glycol dicaprate, caprylic/capric triglyceride, mineral oil, PEG-20 glyceryl triisostearate, synthetic wax, isopropyl myristate, silica dimethyl silylate, silica, olive fruit oil, sesame seed oil, safflower oil, shea butter, centella asiatica leaf extract, calendula officinalis flower extract, tocopherol, jojoba seed oil, butylene glycol, bht, dipropylene glycol, dimethicone, water, charcoal, phenoxyethanol, fragrance, zinc oxide, iron oxide
How to use
Take an appropriate amount (about one heaping scoop of the special spatula) into the palm of your dry hand, massage it into your makeup, then rinse thoroughly with water or lukewarm water.
We ship internationally from Japan!
Frequently Asked Questions
Are the products you sell authentic?
Authenticity is 100% guaranteed. We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves and never outdated.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
This is the best way to remove blackheads from your face! If you rub too hard, it will turn red and itchy, so it's best to be gentle.
I bought this hoping to remove dark spots, but I didn't see much of an effect. I was looking forward to the warming sensation, but compared to Manara, I didn't feel that as much. It took a while to melt in my hands, and it didn't remove my makeup completely, so I won't be buying it again.
It has a firm texture, but it warms up quickly. My family has been asking me recently if my skin has gotten whiter, and I think it's because of this cleanser. My skin feels moisturized after washing, so it doesn't dry out. I used to use clay packs, but after using this cleanser, I don't need them anymore. I also like the low price.
I bought the trial version. It's a black balm and is quite hard, but when you put it in your hands it melts with body heat and becomes easy to use. When you put it on your skin it feels soothing and warm. To remove your makeup, it might be better to use a point makeup remover, but if you use light point makeup this product alone will remove it properly. It's a warm type so I would like to use it again in the winter. For those who like warm types, I think it's easy to use and has good value for money at a price.
It uses the limited edition Yuzu. It's not black, but it's hot, so I guess I can leave a review here. The Yuzu scent is soothing, but it doesn't have a warming feeling. It removes Fasio mascara, doesn't require double cleansing, and doesn't dry out my skin. Cleansing balms are great! I thought, but they clog my pores... and I got black spots on my nose. I love Softymo La Cesca's hot cleansing gel, and a few years ago I stocked up on the limited edition Yuzu, along with Softymo's Yuzu oil and milk, and last year I used Softymo's Osmanthus oil. I've used other cheaper cleansers and never noticed any issues with my pores. It's a shame.