Carte
Carte HD Balance Care Gel, 100g
Carte HD Balance Care Gel, 100g
@cosme rating: 5.2/7.0
Balance care gel containing heparinoids, an effective moisturizing ingredient
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Ingredients
Heparinoid*, Dipotassium Glycyrrhizate*, Purified Water, 1,3-Butylene Glycol, Concentrated Glycerin, Diglycerin, Glyceryl Tri-2-Ethylhexanoate, Methylpolysiloxane, L-Serine, L-Theanine, N-Acetyl-L-Hydroxyproline, N-Octanoylglycine, dl-α-Tocopherol, d-δ-Tocopherol, Mallow Extract, Pyridoxine Hydrochloride, Acrylic Acid/Alkyl Methacrylate Copolymer, Isostearic Acid, Disodium EDTA, Carboxyvinyl Polymer, Xanthan Gum, Glyceryl Stearate N-(2-methacryloyloxyethyl)carbamate/stearyl methacrylate copolymer, glyceryl glucoside liquid, glycerin fatty acid ester, cetostearyl alcohol, sorbitol fermented polysaccharide liquid, phytosterol, behenyl alcohol, polyoxyethylene/methylpolysiloxane copolymer, polyoxyethylene hydrogenated castor oil, polyethylene glycol monostearate, sorbitan monopalmitate, cross-linked methylpolysiloxane, sodium hydroxide, liquid paraffin, phenoxyethanol, methylparaben*; Unbranded; Other ingredients:
How to use
Take an amount about the size of two pearls onto your fingertips and gently blend into your skin. For best results, use your palms to wrap your face.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
It seemed like it would be good for combination skin, so I bought a mini size to try it out. I used it at night as a finishing cream rather than as an all-in-one, and when I woke up in the morning, my forehead and nose were not as oily. It was a little lacking in moisturizing power for applying to my cheeks. I plan to use it on specific areas.
I can use it with confidence even when my skin is sensitive. It's also reasonably priced, so I find it very useful.
I bought this for my daughter who is in middle school. I'm in my 50s and have dry skin, so I didn't feel like this was enough, but it seems to have improved my daughter's skin. The roughness around her nose seems to have improved.
I use Carte HD lotion and emulsion for my regular skincare routine. The official website's 14-day trial kit included a trial pouch, and I was impressed by how non-sticky and pleasant it felt to use. Tsuruha sells a 20g mini bottle (enough for 15 days) at their storefront, so I've been taking just this with me when I travel ever since.
I have sensitive, dry, and atopic skin. I bought this because I was feeling dry and itchy. So far, I haven't had any itchy skin, so I'm happy with the product! However, I've noticed that itching can occur if I continue to use it, so I'll wait and see.