Neal’s Yard Remedies
Neal’s Yard Remedies Orange Flower Facial Wash, 100ml
Neal’s Yard Remedies Orange Flower Facial Wash, 100ml
Rated 4.5 out of 7.0 by Japan’s largest beauty community
A popular face wash that leaves your skin feeling moisturized
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
This milk type does not require foaming, and is gentle to use and leaves your skin feeling moisturized after use. It thoroughly removes dirt while keeping your skin moisturized. It is especially recommended for those with dry skin. British Soil Association certified organic product <Orange Flower. Neroli. Series> ─────────────────── A skin care series with excellent moisturizing effects. Intensively cares for dryness and UV damage. Neroli. Orange Flower. Small, delicate white flowers are hand-picked one by one and extracted within 24 hours of freshness, creating a beautiful scent that makes you feel bright and happy. It has long been used as a fragrance to bring out the beauty of women, such as by Princess Anna Maria of Nerola, Italy, who is said to be the origin of the name, who used it for perfume, bathing, and skin care. Aloe Vera. Aloe grows wild in tropical regions, storing plenty of moisture. Its excellent moisture retention and gentle action make it effective for dryness, rough skin care, and moisturizing care for sunburned skin.
Ingredients
Sunflower Seed Oil*, Water, Sodium Cocoamphoacetate, Jojoba Seed Oil*, Lauryl Betaine, Cetearyl Glucoside, Glycerin*, Mandarin Orange Peel Oil*, Alcohol Denat.*, Sodium Chloride, Ylang Ylang Flower Oil*, Citric Acid, Xanthan Gum, Aloe Barbadensis Leaf Juice*, Calendula Officinalis Flower Extract*, Orange Blossom Oil* (*Organic Ingredients)
How to use
<Amount to use> Add a little water and gently massage 2-3 pumps onto the entire face, then rinse thoroughly with water or lukewarm water.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I received this as a gift! After using it for a week, the sebum in my pores has calmed down and my rough skin has improved dramatically. The pump type makes it a little difficult to use, but it's very moisturizing and leaves my skin feeling soft after washing. It's a little pricey, so I recommend it as a treat for yourself or as a gift. The lovely scent soothes me every day.
It's expensive, but I've been using it for a long time. It smells nice, and the best thing about it is that you don't have to lather it up in the morning. It's also very moisturizing, so I plan to continue using this as my morning face wash.
I think this is a strange cleanser. I used to use it, but before I knew it, I was using something else. (I'm not sure why I stopped using it...maybe it was the price?) It's often said that cleansing your face is the first step to improving your skin's condition. I've tried Martina's double cleansing with milk cleanser, Dr. Hauschka's milk cream and paste cleanser, Jurlique and Chanel's double cleansing with milk cream and foam (it worked for sensitive skin! But the fragrance was so strong I gave up), and THREE's oil cleanser and foam cleanser. Until now, my usual pattern was that cleansing was fine, but after washing my face, my skin would become dry, wrinkled, and crinkly... I wondered what to do, and I tried various cleansers that were supposed to be for sensitive skin, hoping to find a cleanser that wouldn't cause wrinkles. Then I suddenly remembered this cleanser I used to use. The price might have made me give up on using it back then, but now I can't afford to worry about that anymore; my skin is in trouble. I've even tried ones that were much more expensive than this! So I asked the store clerk. "It's especially popular with people who don't like washing their faces with soap." Yes, that's it! I absolutely can't stand soap either! I bought it right away and went home. I wet my face (which is naturally wet after I've rinsed off the cleanser) and dispensed two or three pumps of the product, rubbing it in. Pressing it gently against my face, or rather, gently pressing my palms against it, then removing them, repeatedly, before rinsing it off with lukewarm water. It's easy because I don't need to lather it up! And it leaves my face feeling moisturized. My skin is no longer dull and my complexion is brighter. Is it because my skin is so moisturized? It's completely different from my previous face washes! I don't have to rush to apply lotion! I'm not sure about blackheads or pore problems. If I start to feel dissatisfied, I'll probably get a separate gommage or something. It doesn't dry out my skin, yet leaves it feeling clean, refreshing, and hydrated. I wonder why I'd forgotten about this... My face-cleanser gypsy journey is over!!
I really like this. I'm looking for a non-foaming cleanser because I find it a pain to lather my face in the morning, and I found this one. I pump three pumps into my palm, apply it to my skin, add a little water to the remaining amount, create a light lather, gently massage my face, and then rinse. You add water to create a light lather, but it's not so foamy that it's a total pain. It feels like my skin is moisturizing while I wash, which I think is perfect for winter. The feeling after rinsing is similar to that after using a cleansing cream or cleansing milk. It's not sticky at all, and leaves my skin feeling plump. I also like the pump design and the cute container. I'd like to try the frankincense one. My only complaint is that it seems to run out quickly. I wish it was a larger bottle.
I've been using the frankincense facial wash and I've been enjoying it, but when I found out that there was an orange flower version, I decided to buy it too. It also has a lovely scent. It leaves my skin feeling moisturized without drying out. I don't think it's a great value for the money. I only use it in the morning, but it runs out quickly. I wish it was a little more affordable.