Neal’s Yard Remedies
Neal’s Yard Remedies Sensitive Hydrate Micellar Water, 200ml
Neal’s Yard Remedies Sensitive Hydrate Micellar Water, 200ml
Rated 3.0 out of 7.0 by Japan's largest beauty community.
✓ 100% authentic. Direct from brand or official stores only
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Track your order via your national carrier (USPS / Royal Mail)
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What it is
A single bottle that can be used as a makeup remover, face wash, and lotion. When your skin becomes unstable due to various environmental changes such as masks, pollen, and irregular lifestyles, your usual cosmetics can become irritating. Keep your skin healthy with simple care that reduces the burden on your skin. Multi-water has a thick texture that is softer on the skin than water, and gently removes makeup and dead skin cells with gentle cleansing ingredients while moisturizing. If you have light makeup, it can be easily removed without the burden of double cleansing, leaving your skin clear.
Ingredients
Water, glycerin, aloe vera leaf juice*, seawater extract, cocamidopropyl betaine, hyaluronic acid, levulinic acid, sodium hyaluronate, potassium sorbate, sodium levulinate, oat kernel extract, lactobacillus ferment filtrate, sodium chloride, sodium benzoate (*organic ingredients)
How to use
Amount to use: Using the dispenser, soak a cotton pad with 5 to 6 pumps of the product and gently press it onto your skin to remove dirt while moisturizing it.
We ship internationally from Japan!
Frequently Asked Questions
Are the products you sell authentic?
Authenticity is 100% guaranteed. We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves and never outdated.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.