FANCL
FANCL FDR Dry Sensitive Care Shampoo, 250ml
FANCL FDR Dry Sensitive Care Shampoo, 250ml
@cosme rating: 5.0/7.0
A mild shampoo that gently cleanses dry, sensitive hair and scalp.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
A mild shampoo that gently washes dry, sensitive hair and scalp. The unique skin barrier ingredients maintain the barrier function that tends to decrease during washing, suppress dandruff and itching caused by dryness, and care for damage. The foam rinses cleanly and does not remain on the scalp or body. Laureth and fragrance free.
Ingredients
How to use
[Order of Use] Dry and Sensitive Skin Care Shampoo ⇒ Dry and Sensitive Skin Care Treatment [Freshness Period] Within 120 days after opening, within 3 years unopened. Contains no preservatives, fragrances, synthetic dyes, petroleum-based surfactants, or UV absorbers. *Weakly acidic, includes date of manufacture. [Caution] *Tested under the supervision of a dermatologist. This does not guarantee that allergies or skin irritation will not occur in all people. *This is not a medicine, so avoid use on wounds or inflamed areas. *If you require medical treatment or medication, please consult a dermatologist before use.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I bought this for a family member who suffers from dry, peeling scalps in the winter. I tried it myself. It doesn't lather well, but since not rinsing enough is probably the worst thing for the scalp, it's good that it doesn't lather up no matter how long you rinse. It doesn't leave a particularly rough feeling after washing, so it's fine. (It doesn't leave a smooth feeling, though...) However, the packaging and scent don't really excite me... I think it's only good for when you want a shampoo that's not bad for your skin. Incidentally, it seems to have improved my family's skin a little, though not completely.
A family in Japan gave me this as a gift, concerned about their child's seborrheic dermatitis. FDR, a Fancl line, is specifically designed for atopic dermatitis and sensitive skin, so I felt comfortable using it. Fortunately, my child's seborrheic dermatitis has improved significantly recently, with almost no symptoms. This shampoo thoroughly removes dirt without stripping away too much oil. Perhaps this shampoo is responsible for my child's healthy scalp. After reading reviews, I tried it myself. I found the mild, non-irritating formula to be a great choice. The lack of fragrance didn't bother me. If I use a conditioner later, that contains fragrance. After applying a full conditioner the day before, I had to pump the shampoo several times to create a lather. However, since my child is my primary caregiver, it didn't bother me at all. I'm grateful for the wonderful product they sent me.
I was looking for a fragrance-free shampoo and finally found this one. Naturally, it has no scent, and I don't particularly enjoy washing with it, but when I come home after a day and shampoo, my hair feels less sticky when I pre-wash, and my hair and scalp feel healthier. It's probably gentle on the hair because it doesn't contain any unnecessary ingredients. It's worth buying, but considering my financial situation, continuing to purchase it isn't a high priority.
I have atopic scalp and have been using various shampoos for sensitive skin. So far, I've found that 2e is relatively non-itchy. This shampoo is smoother than 2e, but it still causes some itching. I'm hoping to find a shampoo that doesn't cause itching soon.
Looking at the shampoo's full ingredient list, I see that it contains no strong cleansing ingredients like glycine or sarcosine. It certainly has a mild cleansing power. However, the foaming is unreliable. Focusing on foaming inevitably leads to strong cleansing power, so it's inevitable if you prioritize gentleness. It doesn't create a fluffy lather, but it glides smoothly through my hair, preventing it from being pulled or tangled while shampooing. It also contains a moderate amount of moisturizer, which is nice. However, using this shampoo every day might cause itching from residual sebum. It would be best to follow up with a regular amino acid shampoo with a bit more cleansing power about twice a week. I found this shampoo to be milder than Minon shampoo. Minon cleanses the scalp just right, but I've always found it drying on my hair. I've always wanted to use this Fancl product, but the shelf life after opening is short. Since I wouldn't be able to use it all before the expiration date and it would go to waste, I stopped buying it. I found a shampoo (Hahoniko Keratex Shampoo) that has just as gentle a cleansing power as this Fancl shampoo, so I switched to that one.