STEPHEN KNOLL
Stephen Knoll Moisture Control Shampoo W Refill, 400ml
Stephen Knoll Moisture Control Shampoo W Refill, 400ml
@cosme rating: 5.0/7.0
A shampoo that leaves hair moisturized and smooth
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
※こちらの商品は詰替え用となりますため、本体は付属しません。
Ingredients
Water, Sodium C14-16 Olefin Sulfonate, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, TEA-Cocoyl Glutamate, Sodium Cocoamphoacetate, Glycol Distearate, PPG-2 Cocamide, AMPD Isostearoyl Hydrolyzed Collagen, Polyquaternium-51, Butylene Glycol, Disodium EDTA, Ethyl Olivate, Cocamide MEA, Polyquaternium-10, Polyquaternium-7, Lauryl Betaine, Malic Acid, Sodium Chloride, Sodium Bicarbonate, Phenoxyethanol, Methylparaben, Sodium Benzoate, Fragrance
How to use
How to refill into a container 1: Hold the spout firmly and cut in the direction of the arrow. Be careful not to hold the bag too tightly when cutting, as the contents may spill out. 2: Insert the spout into the opening of the container and slowly pour in the contents. Be careful not to press the bag too hard when pouring, as this may cause it to overflow.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I use the travel-sized conditioner and shampoo. My hair is long, but thin and thick. My biggest problem is tangling. When I used this product, it reduced tangling and made my hair moist and shiny. It had a subtle, pleasant scent, and it lathered up nicely, making it easy to wash with. Overall, I was satisfied with the product, but it's expensive, so I'd like to buy it if I have the chance, so that I won't be tempted by other products when I run out!
In the end, I couldn't decide which one was best, so I came back. My skin feels smooth after washing.
It has the same scent as the emulsion and oil. It doesn't lather much, but it leaves your skin feeling smooth and moisturized without any roughness after washing. It's not a refreshing type.
I love Stephen Knoll fragrances.
I have fairly straight hair, but it's starting to get wavy and dry with age. This shampoo is a perfect fit for my hair type, reducing the frizz and dryness, making it much easier to manage. There are several things I like about this shampoo, including how it keeps my hair manageable and prevents bedhead, and how it softens my hair without losing its bounce and strength. I'd always used Steven Knoll's color-care shampoo. Since I dye my gray hair, I wanted to maximize color retention. However, switching to this moisturizing shampoo didn't really make much of a difference. That's not to say the color-care shampoo lacked sufficient efficacy; it's simply that it lasts far longer than regular commercial shampoos. I got the same benefits from the moisturizing shampoo, so I was relieved and wished I'd switched to this one from the start. The shampoo lathers better and smoother than the color-care shampoo. The foam is dense and rich, enveloping my scalp and hair comfortably without friction, thoroughly cleansing. Rinse is easy, and the foam washes away quickly. A common feature of Steven Knoll conditioners is that they don't have any particular characteristics. They are light and unfrayed in a good way. However, with continued use, the moisture balance in your hair is definitely restored, so it seems to be properly repairing it. All of the scents in this series are the same: an elegant and calming floral. It's not flashy, but has a moist scent. Since switching from the color-care type to this, my hair has become more shiny, which is great. Best of all, it doesn't make my hair fly, so styling in the mornings is easier.