MAMA CHAPO
Mama Chapo Hot Washy Facial Soap, 75g (Citrus Earth)
Mama Chapo Hot Washy Facial Soap, 75g (Citrus Earth)
@cosme rating: 6.0/7.0
A foaming cleanser that prevents roughness on dry, sensitive skin
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Like Dot Washy, it is committed to natural ingredients and contains no synthetic surfactants, coloring agents, synthetic fragrances, mineral water, or preservatives. Furthermore, because it is a product made from natural ingredients, it aims to be an environmentally friendly cosmetic that will be loved for a long time, and has obtained RSPO certification, which supports sustainable palm oil, and uses FSC-certified paper, which uses wood from responsibly forested areas.
Ingredients
Soap base, water, glycerin, bentonite, sea silt, sucrose, papain, Moroccan lava clay, argania spinosa kernel oil, macadamia integrifolia seed oil, rice bran oil, arbutin, bisabolol, centella asiatica extract, dipotassium glycyrrhizinate, artichoke leaf extract, corn starch, trehalose, alpha-glucan oligosaccharide, aphanothece sacrum polysaccharide, gluconobacter/honey fermented liquid, mastic resin, citrus fruit extract, juniper seed oil, citron fruit extract, igneous rock, clove oil, patchouli oil, bulnesia sarmientoi wood oil, petitgrain oil, orange oil, juniper oil, Japanese cypress oil, cypress oil, BG, ethanol, dextrin, lecithin
How to use
Cover your nose with plenty of foam and wash it with a stamping motion using your fingers. Rinse thoroughly with lukewarm water, including around your nostrils, until the sticky feeling is gone. Don't forget to wash your nose every day! One step at a time towards a clean nose.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I bought this when mud facial cleansers were all the rage. It was a bit degreasing and left my skin feeling dry. Pelican's Marche Bon Moroccan Clay Soap, which also contains mud, leaves my skin feeling moisturized.
I used it because it came in a Bloom Box. I didn't notice any particular warmth, and there was no change in the pores on my nose.
I bought this because I was worried about my husband's strawberry nose, and it's been amazing. The blackheads in his pores have cleared up, and I think his skin has become one tone whiter. He himself gave it rave reviews, which is unusual for him, so I tried it myself and it was refreshing to use, but not tight. The foam is fine and sticky, but it rinses off cleanly. The reason the reviews aren't so good is because it's not a warming sensation (lol), which is why I think it's disappointing? It's true that it doesn't have a warming sensation (lol), but it's even better than that, so I'll definitely be buying it again.
It leaves your skin feeling smooth and squeaky clean after washing. It's gray in color and I mainly use it as a body soap. It leaves your skin feeling squeaky clean, but it's not irritating and is easy to use. It doesn't have any particular scent.
I tried it because it was included in a cosmetics subscription. It doesn't make my skin feel tight and my pores are gradually becoming less noticeable. I don't feel any heat, but it suits my skin so well that I've bought a second one and am using it again.