Neal’s Yard Remedies
Neal’s Yard Remedies Herbal Protect Hand Wash, 185ml
Neal’s Yard Remedies Herbal Protect Hand Wash, 185ml
A refreshing hand wash that gently conditions your hands.
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• Authenticity guaranteed.
• Ships direct from Japan in 3-5 days
• Custom duties & tariffs fully handled by us for US customers.
• Track your order via USPS, Royal Mail, Canada Post, Australia Post.
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What it is
A hand wash containing moisturizing ingredients such as glycerin and witch hazel extract to keep your hands moist and healthy. It has the same refreshing scent as the Herbal Hand Freshener, with notes of niaouli and lemongrass.
Ingredients
How to use
Take about two pumps into your hand, add water, and wash thoroughly between your fingers, then rinse thoroughly. *After washing, moisturize your hands with hand lotion or hand cream. *Turn the nozzle of the container 90 degrees in the direction of the arrow to release the lock and then you can pump.
We ship internationally from Japan!
Frequently Asked Questions
Are the products you sell authentic?
Authenticity is 100% guaranteed. We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves and never outdated.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I bought this at the Suzykirei store in Harajuku. It contains organic ingredients like lemongrass, thyme, and vetiver, and the refreshing scent immediately fills your hands. The scent is strong while you're washing, but after washing, it only lingers a little, and after about 10 minutes, the scent is almost gone. It lathers lightly, and after washing, your hands feel moisturized but not sticky, so I think it's perfect for summer.
I bought this as a request for a friend's birthday gift. I smelled it briefly and it had a natural, herbal, calming scent. It made me want to smell my hands for a while after washing them. The hand protection keeps my skin hydrated, so it's perfect for this season!
It's expensive for a hand soap, but the scent is soothing and makes me feel happy every time I use it.
At first I wanted to buy the citrus, but the clerk told me that the other one comes in a bottle, so I bought this one in plastic to prevent it from breaking. It doesn't lather very well. You open and close it by twisting it, but it's hard to use. It's hard to get the liquid out, or even when I twist it the way it says, it just doesn't come out. The container is stylish, but it's not that user-friendly. The scent is a bit strong, like organic, but it's soothing. I don't like the smell, so I definitely prefer the citrus. As the clerk said, I think the smell will go away if you use it after cutting meat or fish. It might be good to keep in the kitchen. The Winnie the Pooh honey hand soap was a little sweet when I had it in the kitchen, and it bothered me while cooking, so this one has a more refreshing smell. It's expensive, so I'm not sure if I'll buy it again. It doesn't irritate the skin, so the ingredients might not be bad.
Lavender? The natural scent is soothing