STEPHEN KNOLL
Stephen Knoll Scalp Care System Cleanser Refill, 400ml
Stephen Knoll Scalp Care System Cleanser Refill, 400ml
@cosme rating: 4.5/7.0
A shampoo that cleanses pores and leaves hair feeling non-greasy
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
This shampoo thoroughly removes pore dirt that causes scalp problems with its rich lather, leaving hair feeling soft and light without stickiness. *This product is a refill, so the main product is not included.
Ingredients
Water, C14-16 Olefin Sodium Sulfonate, Sodium Methyl Cocoyl Taurate, Cocamidopropyl Betaine, PPG-2 Cocamide, Glycerin, Artemisia Capillaris Flower Extract, Mentha Piperita Leaf Extract, Eugenia Caryophyllus Extract, Tuberous Tubers Extract, Maltitol, Butylene Glycol, Disodium EDTA, PEG-50 Hydrogenated Castor Oil Isostearate, Ethyl Olivate, Glyceryl Caprylate, Citric Acid, TEA-Cocoyl Glutamate, Polyquaternium-10, Polyquaternium-7, Menthol, PEG-7 Glyceryl Cocoate, Sodium Chloride, Menthyl Lactate, Phenoxyethanol, Methylparaben, Sodium Benzoate, Fragrance
How to use
How to refill into a container: 1. Hold the spout firmly and cut in the direction of the arrow. If you hold the bag too tightly when cutting, the contents may spill out, so be careful. 2. Insert the spout into the opening of the container and pour the contents in slowly. If you press the bag too hard when pouring, it may overflow, so be careful. *The notch on the side indicates the shampoo.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I've been using it for over a year! It has a refreshing feeling after washing and doesn't leave my skin feeling sticky the next day. I think it's a product I would especially recommend for men.
It was perfect for my age-related concerns. It solved both my scalp itchiness and dry hair caused by over-washing. It also seems to be suitable for my 15-year-old son, who has been experiencing increased sebum production, and he no longer has dandruff.
It was perfect for my age-related concerns. It solved both my scalp itchiness and dry hair caused by over-washing. It also seems to be suitable for my 15-year-old son, who has been experiencing increased sebum production, and he no longer has dandruff.
I've been using it for over a year! It has a refreshing feeling after washing and doesn't leave my skin feeling sticky the next day. I think it's a product I would especially recommend for men.
○ Cleansing feeling ○ Shampoo is good △ Conditioner is so-so