GUERLAIN
GUERLAIN Cleansing Cream, 200ml
GUERLAIN Cleansing Cream, 200ml
@cosme rating: 5.3/7.0
Gently retains moisture for soft, smooth skin
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
More than 100 years after the birth of Crème Secret de Bonne Femme, this cleansing cream was born to provide the ultimate in relaxation. The rich creamy texture is suitable for a variety of skin types and will lead you to a moment of bliss. It gently retains moisture, leaving your skin moisturized and smooth.
Ingredients
How to use
1. Take a cherry-sized amount and massage it into your entire face and neck using your fingertips to blend it into your makeup. 2. Rinse with lukewarm water, wipe with tissue, or wipe with a cotton pad soaked in Cleansing Water. *The massage provides a soothing moment, smoothing and conditioning your skin while lifting away impurities that have penetrated deep into the stratum corneum, revealing beautiful, clear skin.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
The texture is similar to Cosme Decorte's AQ Miliority. It takes a while to blend in, but it feels good to use, so I like it. I use it once every three days.
The scent is soothing. I use it once or twice a week as a treat. After using it, my skin feels soft and smooth.
I definitely recommend this rich, creamy cleansing cream. I was surprised that the case was bigger than it looked in the picture. After massaging it in a little, I washed it off and my skin was smooth and my makeup was removed easily. This is my favorite cleanser. I plan to buy it again.
Massage slowly while soaking in the bathtub. Once it's absorbed, add water and massage. The gentle scent makes my skin super smooth and moisturized. It's great for my dry, sensitive skin.
The container is so big! Lol. Anyway, the cream itself is soft and the scent is gentle. I don't wear a lot of makeup to begin with, so I'm satisfied with the cleansing power. My skin feels moist and supple after cleansing. Oil cleansing is easy, but I thought it might be too much for my makeup, and I wanted something a little gentler on my skin, so that's why I switched to cream. I recommend using a dedicated remover for eye makeup such as mascara.