SHISEIDO
SHISEIDO Treatment Softener Refill
SHISEIDO Treatment Softener Refill
@cosme rating: 4.6/7.0
A lotion that keeps you in the best condition every day
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Prevent skin problems and keep your skin in top condition every day. This refreshing, moisturizing lotion quickly penetrates deep into the stratum corneum, continuously filling it with abundant moisture. It reduces the appearance of fine lines caused by dryness* and leads to clearer, more radiant skin. *Efficacy evaluation test completed.
Ingredients
How to use
This product is a replacement refill. Please be sure to use it with the dispenser attached to the main unit. Morning and evening, after washing your face, pump the dispenser three times onto a cotton pad and gently apply it to your entire face. <How to attach the dispenser to the refill container> (1) Remove the cap from the refill container. (2) While holding the empty main container with one hand, grasp the bottom of the dispenser and turn it to remove it. *When removing the dispenser, a white ring-shaped packing may remain at the mouth of the main container. Do not discard the white packing; simply place it on the mouth of a new refill container. (3) Place the removed dispenser into the refill container and close it tightly. (4) Discard the cap from the refill container.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I bought this because Eudermine, which is from the same series, is expensive. Compared to Eudermine, the scent is more subdued and the texture is more moisturizing. I think it's for people who like to use a lot of products. If you combine it with the cream and serum from the same series, I think this will be enough.
My impressions after using three sample packets. It feels a little thick when you put it on your hand, but it absorbs quickly and you can splash it on easily, which is a good impression. It has a scent, but it wasn't particularly unpleasant.
It feels like it penetrates deep into the skin. I also like the Shiseido-esque scent. When used together with the Power Infusing Serum, it leaves my skin feeling plump and smooth, which is nice. One thing that bothers me is that the pump is a little stiff. When I press it too hard, the liquid comes out with force, making it difficult to get it onto a cotton pad or my hands.
I bought this because Eudermine, which is from the same series, is expensive. Compared to Eudermine, the scent is more subdued and the texture is more moisturizing. I think it's for people who like to use a lot of products. If you combine it with the cream and serum from the same series, I think this will be enough.
I used one sample. It's slightly thick enough to be easily absorbed. My skin felt moisturized and softer. It has a strong scent and is a little pricey, so I won't be buying it, but I'm glad I tried it.