SHISEIDO
SHISEIDO Treatment Softener Enriched Refill
SHISEIDO Treatment Softener Enriched Refill
@cosme rating: 5.7/7.0
A lotion that keeps you in the best condition every day
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Prevent skin problems and keep your skin in top condition every day. This refreshing, moisturizing lotion quickly penetrates deep into the stratum corneum, continuously filling it with abundant moisture. It reduces the appearance of fine lines caused by dryness* and leads to clearer, more radiant skin. *Efficacy evaluation test completed.
Ingredients
How to use
After washing your face in the morning and evening, pump the dispenser three times onto a cotton pad and gently apply it to your entire face. <How to set the dispenser on the refill container> (1) Remove the cap from the refill container. (2) While holding the empty main container with one hand, grasp the bottom of the dispenser and turn it to remove it. *When removing the dispenser, a white ring-shaped packing may remain at the mouth of the main container. Do not discard the white packing; simply place it on the mouth of the new refill container. (3) Set the removed dispenser on the refill container and close it tightly. (4) Discard the cap from the refill container.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
This is my second bottle. I use it all year round. My skin tends to get especially dry in the winter, but this lotion keeps it from drying out at all. My makeup also goes on better. It has a nice scent and I think it's good value for money. I'm surprised it's not sold in stores, so I always buy it from Suzykirei. I plan to continue using it for a long time. If you have dry skin, I recommend you give it a try.
It's a runny liquid. I like the smell.
The cost performance is very good. My skin is well moisturized and doesn't irritate at all. It seems to suit me very well. Even when I'm in a place with a strong heating, my face doesn't dry out at all. It has a unique scent, but I quite like it.
I've repurchased this so many times I can't even count. I've recently become obsessed with Korean cosmetics and have been changing my skincare routine, but when I used this for the first time in a while, my skin felt so soft and supple! I was once again impressed. It feels like it deeply hydrates my skin, penetrates well, and I'm very satisfied with everything. It's so hydrated that it makes me wonder if my skin was a desert. It doesn't sting even when my skin isn't in the best condition. In terms of gentleness, I think Shiseido's d Program is better, but this one is more moisturizing. If your skin is just a little on the bad side, it's totally fine!! Does it really revitalize your skin?! I'll definitely repurchase!
I feel like it helps prevent skin problems, so I use it as a protective skin care talisman. I also like how it's non-sticky and has a refreshing feel.