john masters organics
john masters organics C&N Conditioner N, 473ml
john masters organics C&N Conditioner N, 473ml
@cosme rating: 4.5/7.0
Penetrating oil makes hair supple and smooth *Deep into the hair
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
A basic conditioner that moisturizes hair to its core with oils that penetrate easily. Jojoba seed oil and sunflower seed oil penetrate deep into the hair, filling it with moisture, while aloe vera juice stores and retains moisture. With a good balance of oil and moisture, it leads to supple, smooth hair that is easy to run your fingers through. In addition, it contains arnica flower extract and tea leaf extract, considering the scalp environment that is easily affected by dry stress. It keeps hair and scalp healthy. The fresh, bright scent of the citrus blend will refresh your mood at the end of the day.
Ingredients
Aloe vera juice*, cetearyl alcohol, water, glyceryl stearate SE, jojoba seed oil*, orange peel oil, bitter orange flower oil*, hydrolyzed rice protein, sunflower seed oil, borage seed oil*, macadamia integrifolia seed oil*, olive fruit oil*, safflower oil*, hippophae rhamnoides oil*, calendula officinalis flower extract*, sitosterol, linseed oil, chamomile flower extract*, arnica flower extract*, horsetail leaf extract*, camellia sinensis leaf extract Kiss, Tocopherol, Panthenol, Coco-Caprylate/Caprate, Glycerin, Caprylic/Capric Triglyceride, Squalane, Behentrimonium Methosulfate, Sorbitol, C9-12 Alkane, Citric Acid, Sodium Levulinate, Stearalkonium Chloride, Sodium Gluconate, Guar Hydroxypropyltrimonium Chloride, Potassium Sorbate, Sodium Benzoate (*Ingredients marked with an organic symbol)
How to use
After shampooing, apply thoroughly from roots to ends of hair, leave on for 1-3 minutes, then rinse gently.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I use it together with John Mass's Evening Primrose shampoo. It leaves my hair moisturized, smooth, and smells amazing, so even though it's expensive, I think it's worth it and I can't let it go.
The treatment is absorbed into the hair smoothly, and it leaves it feeling refreshed and slimy after washing.
At one point, I even used the most expensive hibiscus shampoo. I used John Masters hair care products, and even though I didn't use all of them, I used my favorite scents for body care and skin care, but this is the first time I've used this product in a long time. It's been almost since the previous ingredient labeling error... I bought it at the Daimaru Matsuzakaya online department store. It was a set of shampoo, conditioner, rose hair milk, etc., and I think it was part of the 2024 Happy Bag. I think I bought it quite a while after it was released. I checked my purchase history and it was June 2024, so about six months ago. I had a good standard shampoo I was using, so I started using this when it ran out, and I kept it at home as a stockpile for a while, so even more time has passed. I knew it was no longer in the old translucent bottle, but it's still pretty hard. It takes a little bit of finger trembling to get the right amount... and the plastic feels thick, so where you press it, it leaves a horizontal line like a fingernail. If you want to keep using this product, you'll need to buy the 473ml and attach the pump... I felt like the scent and feel were the same as before. It's gotten so expensive, I don't feel like it's worth the price, and there was a labeling error before, so I probably won't be buying it again...
It leaves my hair smooth and silky. It's not at all sticky, which is common with conditioners and treatments. It rinses off easily, leaving my hair silky smooth. The soft scent is also relaxing. My favorite shampoo is Evening Prim Shampoo. It does feel a bit rough, but it thoroughly cleanses my scalp, and I feel like it helps the conditioner I use next penetrate better.
I don't really understand the scent. I can't find an analogy. The texture is quite hard, like it's mixed with butter, which surprised me. The product description says "moisturizing, smooth, basic." Is it moisturizing? Is it smooth? What does "basic" mean? Is it for everyday use? I tried it, full of mysteries, but there was nothing particularly noteworthy about it. It's better than store-bought products, but I felt it was just a regular conditioner. It left a bit of a rough feeling and was drying.