Neal’s Yard Remedies
Neal’s Yard Remedies Rose Facial Wash, 100ml
Neal’s Yard Remedies Rose Facial Wash, 100ml
@cosme rating: 6.0/7.0
Rose face wash gently cleanses and protects, leaving your skin one tone brighter.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Damask rose extract, rich in polyphenols and vitamins, gently cleanses while protecting moisture and caring for damage. In addition, aloe vera charges moisture. It removes only excess sebum, leaving your skin smooth and bright without dullness. Damask rose flower extract. moisturizing ingredient. Aloe vera leaf juice. moisturizing ingredient
Ingredients
Water, Lauryl Glucoside, Cocamidopropyl Betaine, Glycerin, Sucrose Laurate, Alcohol, Sodium Chloride, Rosa Damascena Flower Extract*, Alcohol Denat., Aloe Barbadensis Leaf Juice*, Levulinic Acid, Potassium Sorbate, Sodium Levulinate, Rosa Damascena Flower Oil*, Terpineol, Citric Acid (*Organic Ingredients)
How to use
First, pre-wash your entire face with lukewarm water, then apply the cleanser gel. Gently massage it into your face to blend it in with the dirt, then rinse thoroughly with lukewarm water to ensure no residue remains.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I used to use a frankincense facial wash, but between frankincense water and rose water, I found that rose water suited my skin better, so I switched to rose water for my face wash and it was a perfect match! I'm often told that my skin is "thin," so I scrub too hard, and strong cleansers often leave my skin red and my pores dry and open. However, this rose face wash moisturizes while also providing the cleansing power that frankincense lacked, making it just what I was looking for. I wet my face and gently rub the gel in circular motions. Once it's absorbed, I add lukewarm water little by little and rub it in circular motions to create a soft lather, which I then rinse off. This process of gradually adding lukewarm water and lathering may be the secret to leaving my skin feeling moisturized. So far, this is an excellent product that I'll definitely repurchase.
I bought this because I wanted to try the scent of damask rose, the rose of roses. I really like the refreshing scent. It's not a foaming type, so it might not be to everyone's taste. It's not cheap, so I'd like to buy it again for a special occasion.
The scent is not a gorgeous rose, but rather a more bluish scent that comes to the forefront. It's a typical Neal's Yard scent. It's in gel form, so it's easy to use and has less friction. I like to lather it up before using it. It takes about four pumps to lather up, so if you use it this way, it's not cost-effective and I won't be repurchasing it again. After washing, it leaves your skin feeling refreshed while still moisturized. There's no sticky feeling and it's comfortable. It seems good for spring to autumn. I'm almost finished with it, so next I'll try Minon's Moist Creamy Wash. "Facial cleansers I've been using repeatedly lately" Year-round: Jurlique Renew Balance Foaming Gel (I often lather this too) Spring to summer: Freeplus Mild Soap
It's more refreshing than I expected. It also has a fairly strong cleansing power. It has a strong, grassy scent, like real plants, so I think people's tastes may differ. I personally didn't like the scent.
Before this, I was using the Orange Flower serum exclusively in the mornings. Since I'd been using the Rose Water & Beauty Serum for my nighttime skincare routine in early spring, I decided to give this one a try. While the Orange Flower serum was a milky formula, this one is a gel. Adding just a little water creates a soft, fluffy lather. While I thought this would be refreshing, it surprisingly left my skin feeling moisturized after washing. Comparing the Frankincense, Orange Flower, and this one, this one feels the most moisturizing. (This is my personal opinion.) I think it's quite good for dry skin. However, the scent isn't great! It's rose, but...it seems like there's a hint of the raw ingredients mixed in??? I much prefer the feel and scent of the Orange Flower serum, so I won't be repurchasing this one.