New Relax
New Relax Conditioner, 1000ml
New Relax Conditioner, 1000ml
@cosme rating: /7.0
The soothing scent of lavender.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Contains natural herb (nettle) extract for conditioning and adds shine to hair. Sage extract and English ivy extract help maintain hair moisture and make it supple. Mildly acidic, dye-free, and scented with natural lavender oil.
Ingredients
Water, mineral oil, dimethicone, stearyl alcohol, PG, nettle leaf extract, sage extract, English ivy extract, hydrolyzed collagen ethyl, isopropanol, hydroxyethyl cellulose, alcohol denat., polyquaternium 10, lavender oil, phenoxyethanol, BG, behentrimonium chloride, distearyldimonium chloride, EDTA2Na, methylparaben, propylparaben
How to use
After shampooing, lightly drain the excess water, take an appropriate amount in your hand, and spread it over your entire hair. Massage well, then rinse lightly.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.