I used a sample that came with one of the magazine supplements. I don't usually wear much makeup, so I don't know how well it removes heavy makeup, but it's a light product and I was able to use it without feeling any residue or tightness. When I put it on my hands and rubbed it into my skin, I felt a definite warmth! Personally, the three things I like about it are: no need for double cleansing, can be used with wet hands, and tested on sensitive skin!