CITRUSPA Neo Smooth Shampoo, 470ml (Citrus Tea Scent)

(1) Acid-heat lock complex smooths frizz and hair-dryer heat helps lock in results
(2) Rich, fine lather cleans scalp and hair without stripping or leaving a tight feel
(3) Immortelle extract conditions the scalp and helps prevent mid-length dryness between washes

Most shampoos that target frizz and damage work at the surface — they coat the hair smooth for a day and leave it again by tomorrow. The CITRUSPA Neo Smooth Shampoo takes a different angle. Its acid-heat lock complex (Levulinic Acid) fills gaps in damaged hair during washing, and the heat from blow-drying afterwards actually helps set that smoothness in place rather than undoing it. Immortelle (Everlasting Flower) extract — a botanical known for its moisture-retention properties — works alongside the formula to keep the scalp and mid-lengths from drying out between washes. The texture is thick and clear, lathers into a dense, fine foam, and rinses out cleanly without that squeaky-tight feeling that strips the scalp. After drying: less puffiness, more glide, and ends that lie flat without feeling coated. The Citrus Tea scent opens like bergamot and settles into a soft tea note — understated enough for everyday but distinctive enough to be memorable in the shower. An easy daily-use Japanese frizz-control shampoo that does noticeably more than its price suggests.

(1) Levulinic Acid (Acid-Heat Lock Component): repairs hair surface and bonds smoothness in place with heat
(2) Immortelle (Everlasting Flower / Helichrysum) Extract: helps retain moisture in both scalp and hair
(3) Hydrolyzed Keratin: penetrates damaged areas to smooth texture and reduce frizz
(4) Hydrolyzed Silk: adds fine softness and surface slip for improved finger-through feel
(5) Amino Acid-Based Cleansing Agents: wash gently without disrupting the scalp's natural moisture balance

Dispense a suitable amount into wet palms and lather before applying to hair — the formula foams up well, so less product than expected is usually enough. Work through hair from roots to ends using fingertip massage rather than scrubbing, paying attention to the scalp. Rinse thoroughly until the water runs completely clear. For best smoothing results, follow with the matching Neo Smooth Treatment and blow-dry using a medium heat setting — the heat-lock complex works best when the hair is dried with warmth rather than air-dried.

Q: What does the CITRUSPA Neo Smooth Shampoo Citrus Tea scent smell like?
A: Reviewers consistently describe it as a warm, bergamot-forward citrus with a soft tea undertone — somewhere between a bright citrus and a lightly sweet black tea. It fills the bathroom during washing but fades to something quieter on dry hair. Several users say it's the standout feature of the whole product.
Q: How is the CITRUSPA Neo Smooth different from the CITRUSPA Airy Moist line?
A: Neo Smooth is the smoothing and frizz-repair line, designed for hair that's prone to puffiness, waves, and texture roughness. Airy Moist focuses on moisture balance and lightweight hydration for hair that feels dry but can get weighed down. If frizz and smoothness are the main concern, Neo Smooth is the right line. If dryness and a featherlight finish are the priority, Airy Moist suits better.
Q: Does the CITRUSPA Neo Smooth Shampoo work better when used with a hair dryer?
A: Yes, intentionally so. The acid-heat lock complex (Levulinic Acid) in the formula is designed to be activated by heat — so blow-drying after washing is recommended to get the full smoothing benefit. Air-drying alone will still leave hair cleaner and softer than before, but the sleekness holds better with a blow-dry.
Q: Is the CITRUSPA Neo Smooth Shampoo suitable for colour-treated hair?
A: Yes — the amino acid-based cleansers are gentle and the formula is not specifically formulated to strip or lift colour. Multiple reviewers with colour-treated or bleached hair note improved manageability and smoothness without colour loss after use.
Q: Does the CITRUSPA Neo Smooth Shampoo need to be paired with the matching Neo Smooth Treatment?
A: Pairing with the matching treatment will give the most complete result, as the two are formulated to work together. That said, several reviewers use the shampoo with other treatments and find it works well independently too, particularly for hair that doesn't need heavy conditioning.